Information We Collect
Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment details when you book a tour or communicate with us.
Booking Information: When you make a reservation, we collect details related to your travel plans, including tour dates, preferences, and any special requests.
Usage Data: We collect information about your interactions with our website, including IP addresses, browser type, pages viewed, and the duration of your visit. This data helps us improve our website and services.
How We Use Your Information
Booking and Communication: We use your personal information to process bookings, confirm reservations, and communicate with you about your travel plans. This includes sending booking confirmations, itineraries, and updates.
Customer Support: We may use your information to respond to your inquiries, requests, or complaints and provide customer support.
Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our tours and services. You can opt out of marketing communications at any time.
Improving Services: We use data analytics to improve our website, services, and customer experience.
Sharing Your Information
We may share your personal information with trusted third parties under the following circumstances:
Service Providers: We share information with trusted service providers who assist us in delivering our services, such as payment processors, tour operators, and marketing agencies.
Legal Requirements: We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to your personal information.
Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
Withdrawal of Consent: You can withdraw your consent for marketing communications at any time.