Terms of Use

Please read these Terms and Conditions (“Terms,” “Terms and Conditions”) carefully before using the services provided by Travels Moments (“we,” “our,” or “us”). By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Booking and Payments

1.1. Reservations: To book a tour, you must provide accurate and complete information. By booking, you confirm that you have read and accepted these Terms and any specific tour-related conditions.

1.2. Payment: Payment details provided during booking must be accurate and valid. We reserve the right to cancel bookings for unpaid or partially paid reservations.

1.3. Pricing: Prices are subject to change and may vary based on tour dates, availability, and other factors. We will inform you of any price changes before confirming your booking.

2. Cancellation and Refunds

2.1. Cancellation by You: Cancellation policies vary by tour and will be communicated during the booking process. You are responsible for understanding and adhering to the specific cancellation terms for your reservation.

2.2. Cancellation by Us: In the unlikely event that we need to cancel a tour, we will notify you as soon as possible and provide a full refund or an alternative tour option.

2.3. Refunds: Refund processing times and methods may vary depending on the circumstances of your cancellation. We will make reasonable efforts to process refunds promptly.

3. Travel Documents

3.1. Passports and Visas: It is your responsibility to ensure that you possess the required travel documents, including a valid passport and any necessary visas, for your tour.

3.2. Health and Vaccinations: Some tours may require specific health precautions or vaccinations. It is your responsibility to obtain necessary medical advice and vaccinations before traveling.

4. Changes to Itineraries

4.1. Tour Alterations: We reserve the right to make itinerary changes due to unforeseen circumstances, including weather, safety concerns, or other factors beyond our control. We will make reasonable efforts to inform you of any changes as soon as possible.

5. Liability

5.1. Assumption of Risk: Traveling on our tours involves inherent risks, including but not limited to risks associated with wildlife encounters, adventurous activities, and natural environments. By participating, you acknowledge these risks and assume full responsibility for your safety.

5.2. Limitation of Liability: Travels Moments and its affiliates shall not be liable for any loss, injury, damage, delay, or inconvenience caused by factors beyond our control.

6. Privacy

6.1. Data Collection: We collect and process personal information in accordance with our Privacy Policy. By using our services, you consent to our data practices as described in the Privacy Policy.

7. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us.